Direct debit ticket

A direct debit ticket is a season ticket which can be loaded on a personal Travel Card for adults or on a multi-user Travel Card for adults which contains the owner’s personal information. The season ticket is valid for an indefinite time. A direct debit ticket, whose price is debited directly from your bank account once a month, makes your life easier in many ways. After signing a direct debit agreement, you no longer need to load your Travel Card; it is always valid.

The amount debited monthly from your bank account is a fixed price for a 30-day travel period regardless of the number of days in the calendar month. Every 12th month after a continuous use of a direct debit ticket is free of charge.

A direct debit season ticket loaded on a personal Travel Card is valid also on the night services between 2am and 4.30am, no night fare is charged. Please note that passengers using a general season ticket or season ticket loaded on a multi-user card are charged with the night fare.

Your direct debit ticket can be an adult-rate regional ticket, two- or three-zone extended regional ticket, or an internal ticket (Espoo, Helsinki, Vantaa, Kerava, Sipoo and Kirkkonummi).

You can freely choose the due date for your direct debit payment.

You can conclude a direct debit agreement at HSL’s service points at the Central Railway Station or in Itäkeskus.

Check list for direct debit customers

1. Private persons can conclude direct debit agreements at an HSL service point.
2. If you already have a Travel Card, bring it with you. If you do not have a Travel Card yet, you can get one at the service point before concluding the direct debit agreement. A direct debit ticket valid until further notice will be loaded on your card. You cannot change information stored on the card by phone.
3. In order to conclude a direct debit agreement, you need to provide a bank account number and a proof of identity.
4. When concluding the direct debit agreement, you need to pay a season ticket valid until the first due date or your direct debit payment (at least 30 days).

Terms of Travel Card direct debit payments (51 kb)