Direct debit ticket

A direct debit ticket is a season ticket which can be loaded on a personal Travel Card for adults or on a multi-user Travel Card for adults which contains the owner’s personal information. The season ticket is valid for an indefinite time. A direct debit ticket, whose price is debited directly from your bank account once a month, makes your life easier in many ways. After signing a direct debit agreement, you no longer need to load your Travel Card; it is always valid.

The amount debited monthly from your bank account is a fixed price for a 30-day travel period regardless of the number of days in the calendar month. Every 12th month after a continuous use of a direct debit ticket is free of charge.

Your direct debit ticket can be an adult-rate regional ticket, two- or three-zone extended regional ticket, or an internal ticket (Espoo, Helsinki, Vantaa, Kerava, Sipoo and Kirkkonummi).

You can freely choose the due date for your direct debit payment.

You can conclude a direct debit agreement at HSL’s service points at the Central Railway Station, in Itäkeskus or in Itä-Pasila.

Check list for direct debit customers

1. Private persons can conclude direct debit agreements at an HSL service point.
2. If you already have a Travel Card, bring it with you. If you do not have a Travel Card yet, you can get one at the service point before concluding the direct debit agreement. A direct debit ticket valid until further notice will be loaded on your card. You cannot change information stored on the card by phone.
3. In order to conclude a direct debit agreement, you need to provide a bank account number and a proof of identity.
4. When concluding the direct debit agreement, you need to pay a season ticket valid until the first due date or your direct debit payment (at least 30 days).

Terms of Travel Card direct debit payments (51 kb)