Single ticket by mobile phone
You can order a mobile ticket by sending an SMS “A 1” to 16355. You can type the order code with or without a space. You will get the ticket in the form of a reply message to your phone. The message shows the validity time and zone of the ticket, an identification number and the sender number. The ticket is valid for one hour from the moment of purchase.
The service is available with connections of Aina (+ GoMobile prepaid connection), DNA, Elisa, Kolumbus, Saunalahti, Sonera and Tele Finland. The price of the ticket will be included in your phone bill. In case of prepaid connections, if there is not enough balance to cover the transaction, the purchase will be denied. Mobile tickets cannot be purchased with prepaid connections of Elisa.
If you have any problems, please call the 24-hour service number, 0600 393 600 (€/0.305 min. + lnc).
The mobile ticket is valid on
- trams
- Metro
- Suomenlinna ferry
- eastern Metro feeder buses: 80 - 90 and 92 - 99 (also routes A, K, B and V, but not 90A)
- bus routes 15, 15A and 15V serving the West Harbour (Länsisatama)
- VR's commuter trains within Helsinki
You can purchase a mobile ticket also during the night fare hours (2am - 4.30am) and use it for traveling on night commuter train services.
The mobile ticket must be on your mobile phone before you enter a vehicle or the Metro platform area. Remember to check that you have received the ticket before boarding a train, tram, bus or ferry, or entering the Metro platform area.
Please note that you enter the Metro platform area when you get on the escalator after having passed the Travel Card readers. The beginning of the platform area is marked with a yellow line. If you order or receive the mobile ticket when you are already on a vehicle or in the Metro platform area, you may be issued with a penalty fare.