HSL is launching a ticket survey on U line buses

HSL is conducting a ticket survey on U line buses in September/October. The survey covers also some regional routes to Kerava but not U line buses to Kirkkonummi. The survey examines which tickets passengers use, where they live, what is the average journey length and what are the feeder modes used. The survey begins on 10 September and runs until the end of October. 

The survey is conducted by HSL's ticket inspectors along with normal ticket inspections. They will ask passengers to show their tickets and tell where they live, where they got on the bus, what is their destination and how did they come to the departure stop and how will they continue from the exit stop. 

We hope that passengers will respond positively to the survey and have their tickets ready to present. In this way, the survey can be carried out without unnecessary delays and inconvenience.

The ticket survey will provide information about the tickets used, passengers’ home municipalities and their use of U line buses. The information will be used in the planning and development of the services.