Together for safety: We recommend wearing a face mask on public transport

HSL recommends wearing a face mask on public transport. Passenger numbers are expected to increase in the autumn and it is not always possible to keep a distance of 1-2 meters from other passengers. We still recommend travelling outside the busiest times, where possible.

Wearing a face mask is one way to prevent the spread of the coronavirus. In addition, it is important to follow all the instructions for safe travel: do not travel if you are unwell, keep your distance from other passengers where possible, remember to wash your hands and if you need to cough or sneeze, cough or sneeze into a tissue or your sleeve.

We are following the national and regional guidelines for the use of face masks and will update our instructions where necessary.

What kind of mask should I wear?

You can wear a disposable face mask that covers your nose and mouth or a reusable face mask made from cloth. The important thing is that the mask covers both your nose and mouth. More information about masks and their use is available on the THL website.

Can I travel without a mask?

We hope that as many people as possible wear a face mask to make travelling safer for all passengers. However, we understand that wearing a mask is not always possible, for example, for medical reasons. That is why it is a recommendation, not an obligation. If you are wearing a mask and notice that someone else is not wearing one, we hope you do not comment on the matter.

Why does the recommendation apply specifically to public transport?

Public transport is one of the places where it may not always be possible to keep a safe distance from other passengers. We want to do everything we can to make public transport as safe as possible also in these situations.

Does the recommendation apply to public transport staff?

Public transport staff who are in close contact with customers are obliged to wear a face mask. They include, for example, ticket inspectors. On the other hand, for example, bus drivers are exempted from the obligation because on HSL’s services most bus drivers work in safety cabins, i.e. they are separated from passengers by a plexiglass barrier. Because of the epidemic,  drivers are not selling tickets or performing any customer service duties. In addition, drivers must pay attention to traffic safety throughout their shift.

Passenger numbers remain lower than usual

Currently, our passenger numbers are about 30 to 40 percent lower than at the same time last year. However, we are prepared for an increase in ridership. On Monday 10 August, we switched to autumn timetables with more frequent service.

We are also monitoring passenger numbers to identify the busiest times on public transport.

For more information about how the coronavirus is affecting public transport, see

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