Take our survey about our communications!

We have launched a survey to gain insight into our customers’ views on our communications.

What information content is most important you, how our messages reach you and what are the channels by which you would like us to communicate to you? Respond to our survey!

Link to the survey 

We want to understand your needs and views in order to serve you even better.

When responding, also think about your use of public transport and need for information before and after the coronavirus pandemic.

We will enter all those who provide contact details into a prize draw for five ticket codes which can be used to redeem a five-day ABCD ticket on the HSL app (worth €45). Once you have completed the survey, you will be taken to the prize draw page.

The survey results will be processed anonymously and the contact details (name and email address) will be kept separate from the survey data.

The survey results will help us further improve our customer communications. The survey takes 5 to 7 minutes to complete.

Please respond by 6 June.

Welcome to voice your opinion!