Debit/credit cards no longer accepted in HSL card service as of 15 November
Due to technical changes, paying for tickets with debit/credit cards in the HSL card service will no longer be possible as of 15 November. All the other payment methods will remain available.
It will no longer be possible to pay for tickets with a debit/credit card in the HSL card service as of 15 November.
All the other payment methods will remain available, i.e. you will still be able to pay for your tickets by online banking and with MobilePay.
All the other ticket-selling channels will remain unaffected, meaning that you will still be able to use your debit/credit card to pay for tickets for instance on the HSL app.
This change is brought about by technical issues in our background systems.
The HSL card service is an online service which allows you to top up your HSL card with season tickets, day tickets and value.
Read more about the HSL card service
The fact that it will no longer be possible to pay for tickets with a debit/credit card in the HSL card service does not affect the use of the HSL card, nor does this affect our other sales channels. In addition, the change does not affect the use of the HSL app.