<p>From Monday 1 August, our service point at the Helsinki Central Railway Station will be open Mon&ndash;Fri 7.30am to 7pm and Sat&ndash;Sun 9.30am to 5pm.</p>
<p>the customer service line on +358 9 4766 4000 (local call rate) will be oepn as before Mon&ndash;Fri 7.30am to 7pm and Sat&ndash;Sun 9.30am-5pm.</p>

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You can link your HSL card to your city bike account to enable easy pick up of bikes at stations.

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Your discount code entitles you to

Use the link below to view your cyclist ID and other information. 

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The city bike service is currently unavailable

You can download the app from App Store and Google Play. Follow the instructions on the app.

You need the CityBike Vantaa app to register for the service and use the bikes.

City bike stations

You need an HSL account to buy a pass. Your pass will be valid from the moment of purchase until {validTo}.

You need an HSL account to buy a pass. Your pass will be valid from 1.4.2023  until 31.10.2023.

You need an HSL account to buy a city bike pass. Your right to use city bikes begins immediately and remains valid until further notice.

You need an HSL account to buy a city bike pass.  Your pass will be valid from {validFrom} and remains valid until further notice.

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Confirm by entering your HSL account password

The card details will be stored for potential additional fees. 

Payment card form

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Choose a four digit code that is easy to remember. You will need the PIN code to pick up a bike.

Create a PIN code

The bike system in place in Helsinki and Espoo is different from the system used in Vantaa and you cannot mix bikes from the two systems. The city bikes can be used from 1 April to 31 October.

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Need a bike for a friend, too? Several bikes can be used with one cyclist ID.

Select number of bikes

All options include an unlimited number of 30-minute bike rides.

All options include an unlimited number of 60-minute bike rides.

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You now have a pass entitling you to use city bikes in Helsinki and Espoo until {validTo}.

You now have a pass entitling you to use city bikes in Helsinki and Espoo. The pass is valid until further notice.

You now have a pass entitling you to use city bikes in Vantaa until {validTo}.

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Select the language for the display device located in the middle of the handlebar of the city bike. You will receive email messages from HSL in the same language.

Language of the display device

HSL card

You have replaced you cyclist ID with your HSL card.

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Your cyclist ID

When you terminate the use of the service, all your information and ride data will be deleted.

Terminating the use of the city bike service

Terminating the use of the city bike service for Helsinki and Espoo

Terminating the use of the city bike service for Vantaa

You need a password to start using the CityBike Vantaa app. If you have forgotten your password, you can reset it on the app.

Your password

Payment method

Latest payments

You need a PIN code to pick up a bike at a bike station.

PIN code

Submit fault report

Your latest rides

Per month

My rides

If you suspend your subscription, your pass will be valid until {validTo}.

Subscription suspended. Your pass will be valid until {validTo}.

Pass

In the future, you can edit your screen name in the My information  section

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Day tickets are a good option for visitors.

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To save and utilize places, routes and stops, you must log in using your HSL account.

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The Journey Planner is now part of the HSL.fi service. You can get information about routes, tickets and travelling all in one place.

Read more about the revamped Journey Planner

The Journey Planner has been revamped

Route and stop search

Where are you going?

How to find the application version

What is your feedback about?

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If you like, you can provide additional information

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Incident details

Parking area details

Sales point details

Route details

Route search details

Stop details

Ticket machine details

Journey details

When did you board the vehicle?

If you have problems with logging in using your HSL account, you can also add your contact details so that we can contact you to solve the problem.

How satisfied are you with the answer you received?

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Where did we succeed?

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Not enough information about service disruptions

HSL benefits and offers via email

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Delays and cancellations to your selected routes

A summary of topical issues in public transport about once a month.

Newsletter

You will get information about reforms, changes and disruptions relevant to you. The communications you will receive will be based on your customer information, the routes, areas and stops you select as well as on what HSL services you use.

Personal communications

Communications

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Participation in the development of public transport

Services and equipment

No sales or service points were found matching your search criteria. Please check the services selected.

For children and young people aged 7–17 years. You can cancel your subscription at any time.

Duration of your choice, 14–366 days

You can cancel your subscription at any time.

The ticket is valid for {durationMinutes} minutes.

Select your favorite routes and stops to see news and updates on them.

What news and updates do you want to see

Linked services

You can delete your HSL account if you no longer wish to use HSL's services

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Commuter benefit

Data request

Your screen name will be displayed to others when you comment on news articles.

Personal data

Strong authentication

Is your home municipality or discount group information out-of-date?

Your email address will not be changed until it has been confirmed

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Your cyclist ID is now the last seven digits of your new phone number.

After saving, you will receive a confirmation code to the phone number you provided. You must enter the code in the next window.

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Enter the confirmation code you received via SMS in the field.

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Change password

Contact information and password

The changes will take effect after you have confirmed your phone number.

Areas for which I would like to receive news and updates.

Areas

Places that act as quick links to routing in the Journey Planner.

Places

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Routes I would like to read news and updates about. The routes are also shown in the Journey Planner

Routes

Stops for which real-time timetables are displayed in the Journey Planner without a separate search

Service point at Central Railway Station to switch to autumn opening hours from 1 August 1.8. syysaikatauluihin