More information for our corporate customers
We will not implement a temporary VAT reduction in all our sales systems, as doing so would be impossible due to high costs and scheduling reasons. This is why some receipts created in our systems and provided to our customers may contain an incorrect VAT rate, meaning that some systems and receipts may contain an incorrect VAT rate of 10 percent also from 1 January to 30 April 2023.
Paying personal employer-subsidized commuter tickets, tickets for business travel and other company tickets by invoice
If your company pays for public transport tickets by invoice, the share of VAT is 0 percent for tickets purchased between 1 January and 30 April 2023. Since HSL will allocate the value-added tax reduction to the total price of tickets evenly throughout the entire year and no special discounts will be granted for tickets between 1 January and 30 April 2023, the customer prices of tickets paid by invoice will remain the same, but the VAT rate will be temporarily changed to 0 percent.
In case you have any further questions, please contact HSL Corporate Sales at yritysmyynti@hsl.fi
HSL app
If you purchase a ticket on the HSL app between 1 January and 30 April 2023, the prices both inclusive and exclusive of VAT are the same, and the amount of VAT on the receipt you receive on the app is 0 percent.
The VAT rate on employer-subsidized commuter tickets that companies have paid for by invoice is 0 percent if the ticket has been purchased between 1 January and 30 April 2023. Since HSL will allocate the value-added tax reduction to the total price of tickets evenly throughout the entire year and no special discounts will be granted for tickets between 1 January and 30 April 2023, the customer prices of tickets paid by invoice will remain the same, but the VAT rate will be temporarily changed to 0 percent.
HSL card
If you purchase a ticket on the HSL card at a HSL service point, the receipt you receive for topping up your card will contain an incorrect VAT rate of 10 percent also between 1 January and 30 April 2023. However, a VAT rate of 0 percent will be shown on cash receipts.
Furthermore, the VAT rate on receipts received from different sales channels may vary from 1 January to 30 April 2023.
Ticket codes
Single-use ticket codes will be invoiced in connection with delivery. The VAT rate is 0 percent for ticket codes paid by invoice from 1 January to 30 April 2023.