Prices of two-zone tickets set to fall at the beginning of next year

The prices of HSL’s two-zone tickets will fall at the beginning of next year. The Executive Board of HSL approved HSL’s proposal for ticket prices for 2024 on Tuesday 31 October 2023.

The prices of AB, BC and CD tickets will fall by about five percent for single tickets and six percent for season tickets at the beginning of next year. From 1 January 2024, adult single tickets will cost EUR 2.95 and 30-day season tickets will cost EUR 66.60 as one-off purchase and EUR 55.50 as an auto-renewing saver subscription. None of HSL’s ticket prices will rise.

In addition, 10-journey and 20-journey tickets will become part of HSL’s regular selection of tickets. From 1 January 2024, 10-journey tickets for two zones will cost EUR 26.55 (EUR 2.66/journey) and 20-journey tickets for two zones will cost EUR 50.15 (2.51/journey).

Ticket prices 2024 (pdf)

“This is a business decision based on HSL’s strategy. Our goal by 2025 is a record high number of passengers, but we also aim to balance our economy and ensure that fare revenue accounts for about 50 percent of our total revenues. Increasing customer flows support the achievement of all of these strategic goals," says Mika Nykänen, Executive Director of HSL.

With the new ticket prices and including multi-journey tickets in the regular selection of tickets, we aim to provide customers with options that better meet their needs.

Although HSL’s financial situation has been challenging and passenger numbers are lagging behind the target, ticket sales have been up in 2023. At the beginning of the year, we reduced the fares for the longest journeys significantly, which increased our passenger numbers and also had a positive impact on fare revenue. We now aim to achieve similar effects on shorter journeys.

The price cuts for 2024 are particularly significant considering there is also upward pressure on fares. The 2023 ticket prices were lower than they would have been under normal conditions as the Government removed VAT on passenger transport (10%) for January–April. HSL allocated the VAT reduction to ticket prices throughout the year, which meant a 3.5 percent smaller increase in ticket prices in 2023. Consequently, there was pressure to increase prices for 2024 by 3.5 percent. Despite this, the prices will fall.

There will be other minor changes to HSL’s tickets from 1 January 2024. HSL will no longer offer free journeys for primary school pupils during the school day, but municipalities can get tickets for their school groups from HSL.