The city bike season begins in Helsinki, Espoo and Vantaa on 1 April

A new bike for every new day? Anything is possible! City bikes will return to the streets of Helsinki, Espoo and Vantaa on 1 April. This year, you can ride the bikes twice as long at a time. Passes for the entire season are already available. To celebrate its 50th anniversary, Vantaa will offer free city bike passes for season 2024.

imageerkfk.png

The new city bike season starts on 1 April and will last until the end of October. Helsinki and Espoo have a joint city bike service, while Vantaa has its own. Bikes from the two different systems cannot be used interchangeably. The Journey Planner shows you the stations, number of bikes available and routes to the stations.

Longer bike rides

You can now use the city bikes twice as long at a time! The ride time in Helsinki and Espoo has been increased from 30 to 60 minutes, while in Vantaa, you can now use the bikes for two hours at a time. The wishes for a longer ride time expressed in customer surveys have been taken into account and we are piloting a longer ride time this season.

All passes include an unlimited number of one or two-hour rides during their period of validity. If you use a bike for more than 60 minutes continuously in Helsinki and Espoo, an additional charge of €1 will be added for every 30 minutes. In Vantaa, the fee for every additional 60 minutes is €1. The maximum time of use is five hours. After five hours, a late fee of €80 will be charged in addition to the extra charges.

Vantaa to offer free city bike passes for season 2024 in celebration of its 50th anniversary

To celebrate its 50th anniversary, Vantaa will offer its residents and everyone who visits the city a free city bike pass for season 2024. The city bike season starts on 1 April, but you can already get yourself a free pass. Register as a user on the “Vantaan kaupunkipyörät” app and then select the free pass under the name of “Vantaa 50”. You can download the app from App Store and Google Play.

Vantaa has its own city bike system that is different from the one in Helsinki and Espoo. The free season pass applies only to Vantaa city bikes. You can take as many two-hour rides as you want, but if you ride a bike for more than two hours at a time, you will be charged €1 for each 60 minutes.

Register for the whole season or for one month, week or day

Season passes for Helsinki and Espoo are already available for purchase at https://www.hsl.fi/en/citybikes. A pass for the entire seven-month season costs €35.

Starting 1 April, you can also buy a pass for a shorter period of time: a pass for one day costs €5 and a pass for a week €10. Auto-renewing monthly subscriptions became available for the users of city bikes last spring. This new product has now been incorporated into the product range permanently with a price of €10 per month. Monthly subscriptions that have been valid last season will not be renewed automatically at the beginning of the new season.

Registration and use

You will need an HSL account to use the bikes in Helsinki and Espoo. You can register at hsl.fi/en/citybikes. When you register, you need to provide your debit/credit card details and set a four-digit PIN code. The system will provide you with a personal cyclist ID. You will need your cyclist ID and PIN code every time you pick up a bike at a bike station. If you like, you can also replace the cyclist ID with your HSL card.

You need to download the “Vantaan kaupunkipyörät” app in order to use the city bikes in Vantaa. Download the app from your app store and follow the instructions given on the app.

All city bike stations will be available during April

Due to challenging weather conditions, all bike stations will not be installed by 1 April. However, the goal is to have all the stations installed during April. You can see all the available stations on the city bike page and in the Journey Planner. By allowing the Journey Planner to use your location, you can find all the nearby bike stations, the number of bikes available at each station and the best route to your station. You can obtain the same information by entering your address in the Journey Planner. You can find the Journey Planner at hsl.fi/en and on the HSL app.

The city bike network comprises nearly 4,600 bikes in Helsinki and Espoo. There are 347 bike stations in Helsinki and almost 110 in Espoo. Vantaa has 1,000 bikes and 121 stations.

Contact details for city bike customer service in Helsinki and Espoo

You can contact customer service by calling on +358 9 4257 8810, or by email at contact@citybikefinland.fi. The customer service line is available Mon–Fri 7am–7pm and Sat–Sun 9am–5pm.

Metropolitan Area Transport Ltd in Helsinki and the Urban Environment Sector in Espoo are responsible for the service. The service is provided by CityBike Finland. HSL is responsible for marketing, digital services and customer relations. Clear Channel Suomi Oy is responsible for media advertisement and partnerships.

Contact details for city bike customer service in Vantaa

You can contact customer service by calling on +358 9 4257 8815, or by email at contact@citybikevantaa.fi. The customer service line is available Mon–Fri 7am–7pm and Sat–Sun 9am–5pm.

The Urban Environment Department of the City of Vantaa is responsible for the city bike service in Vantaa. The service is provided by CityBike Vantaa. HSL is responsible for marketing, digital services and customer relations. Clear Channel Suomi Oy is responsible for media advertisement and partnerships.