Back-end system maintenance will affect the following services on the night of 23 April between 11pm and 4am:
- Vehicle departure times, service cancellations and disruption alerts are not updated in the Journey Planner and information displays at stops.
- Sales points and HSL’s ticket machines are out of use.
- The online HSL card service is unavailable and tickets purchased via the service cannot be transferred to HSL cards at card readers.
- There may be short service breaks in the HSL app.
The following services will be available as normal:
- Card readers on board vehicles and at stations
- Card readers at Park & Ride facilities
- Parking ticket machines in Helsinki, from which you can buy HSL tickets
You can prepare for the service break by:
- buying single tickets in advance from sales points. Advance purchase single tickets loaded on disposable cards are valid from the time you show the card to a card reader at the beginning of your first journey.
- by topping up your HSL card so that you can buy single tickets at card readers.
- You can also travel using your HSL card or HSL app season ticket during the service break.
We apologize for any inconvenience caused.