Due to the technical issue, it was not momentarily possible to
- register or log in to the HSL app or HSL.fi with the HSL account
- purchase tickets that require a new login (such as season tickets)
- manage or change your information
The error could also affect purchasing new tickets even if you had previously logged in to your HSL account.
During the disruption, single tickets could be purchased via the HSL app as usual, and value and season tickets on the HSL card could be used as usual.
We apologize for any inconvenience caused.
Updated: the news release was udpated when the error was fixed.