Maintenance break to affect payments made with Aktia’s cards in the HSL app from 17 to 22 April

A maintenance break will affect Aktia’s services from 8pm on Thursday 17 April. According to estimate, the break will end by 6am on Tuesday 22 April. During the break, Aktia’s cards cannot be used to pay for purchases in the HSL app. The break will also affect automatic charges for auto-renewing saver subscriptions.

If you use Aktia’s payment card to pay for purchases in the HSL app, we recommend that you use some other payment method during the maintenance break, if possible.

If you have an auto-renewing saver subscription that is charged automatically during the maintenance break, the app will attempt to charge the subscription on three consecutive nights. After three unsuccessful attempts, the back-end system will terminate the subscription. If this happens, you can contact HSL’s customer service. If you have a payment card from some other bank, you can change the card that the subscription is charged to before the automatic charge takes place.