Previously, access to the Bicycle Garage has been controlled by HSL cards. Cyclists have been able to enter the facility by simply tapping their HSL card on the card reader at the door. All HSL cards have been accepted, and no registration has been required to use the Bicycle Garage.
Starting 10 June, access to the Bicycle Garage will be restricted to those who have registered for the HSL Bike Parking Service and chosen an identifier. This identifier can be either your HSL card with a PIN code or the HSL Bike Parking identifier. These changes will enhance safety by requiring all users to register and authenticate. Additionally, the new option to access the Bicycle Garage using an Android device will provide more flexibility. Please note that those who have previously used the Bicycle Garage must also register.
We encourage you to start using the new HSL Bike Parking Service as soon as possible, ideally before 10 June. Until 10 June, you can access the Bicycle Garage either as before with your HSL card without registration, or using your HSL card and a PIN code, or using the Google Wallet HSL Bike Parking identifier if you have registered for the Bike Parking service.
A suitable solution is being sought to enable iOS users to access the Bicycle Garage using their phones. The goal is to make this option available as soon as possible.
The HSL Bike Parking Service is a Park & Ride service for bicycles that allows the use of Bicycle Garages maintained by HSL's partners. Currently, the only Bicycle Garage available is the Kaisantunneli Bicycle Garage. The access control system for this facility has been developed as a pilot project in collaboration with the Metropolitan Area Transport and other partners. The goal of this collaboration is to facilitate travel by offering cyclists a secure space for bike parking. The safety of bike storage plays a significant role in encouraging cyclists to use their bikes to reach public transport stops. HSL's Bicycle Parking service is intended to be used in future potential Bicycle Garages as well. The pilot aims to create solutions that can be replicated at other Bike & Ride locations in the future. The Kaisantunneli Bicycle Garage is owned and maintained by Metropolitan Area Transport.
How to register as a user
You can register for the service starting from 21 May
- either on our website at hsl/en/bike-parking
- or on the HSL app (Settings > Bike Parking). You need HSL app version 6.8.0 or later.
Follow the instructions for activating the service at hsl.fi or on the HSL app. You need to
- create an HSL account or log in using an existing account,
- strongly authenticate if you haven’t done so,
- approve the HSL Bike Parking Terms of Use,
- add an identifier with which you wish to use the service. The identifier can be either your HSL card and a PIN code or the HSL Bike Parking identifier, which can be added to Google Wallet.
Please note that you can only add your HSL card as your identifier on our website. If you wish to add a Google Wallet identifier, this must be done through the HSL app. If you activate the service on the HSL app but want to use your HSL card as your identifier, the app will redirect you to our website. Conversely, if you activate the service on our website but want to add the HSL Bike Parking identifier to your Google Wallet, you will be directed to the HSL app.
For more information, please visit hsl.fi/en/bike-parking.
Please take note of the following
- To register via the HSL app or to add the HSL Bike Parking identifier to your Google Wallet, you must have the HSL app version 6.8.0 or later. We released this app version on 21 May. The availability of the app update may vary. It usually takes about a week for the update to be available to all customers. We recommend enabling automatic updates to ensure your HSL app is always current.
- If you no longer wish to use the Bicycle Garage, please retrieve your bike and any cycling gear you stored there by Sunday, 8 June 11pm. The Kaisantunneli Bicycle Garage will be closed on Monday, 9 June for cleaning. From 10 June, only registered users will be able to access the Bicycle Garage. For more information about the Bicycle Garage and its opening hours, visit the Metropolitan Area Transport website: https://kaupunkiliikenne.fi/en/transport/by-bike/kaisantunneli-bicycle-garage/