We are currently overhauling the payment and use of tickets as well as our backend systems. The new HSL Ticket Store, the shutdown of ticket machines, and the discontinuation of multi-user HSL cards are all part of this project. The project is a vast undertaking, involving numerous sub-projects and the upgrading of various technical systems.
All subsystems must be technically ready and thoroughly tested, and the implementation details carefully verified before they can be put into use. Unfortunately, not all services and platforms can be sufficiently tested within the previously estimated schedule, which is why an additional three weeks have been allocated for the preparations.
For more information about the opening of the Ticket Store, shutdown of ticket machines and multi-user cards, see hsl.fi/en/ticketing-overhaul