HSL to gather information about the type of tickets and feeder modes of transport used by Metro and commuter train passengers

HSL’s ticket survey begins on 10 September and it will run to 19 November. This time the survey will be conducted on the Metro and commuter trains.

The survey examines which tickets passengers use, where they live and which feeder modes of transport. The information will be used in the planning and development of the services.

The survey will be conducted on the Metro 10 – 29 September and 29 October – 19 November and on commuter trains 1 October – 2 November.

The survey is conducted by HSL's ticket inspectors along with normal ticket inspections.We hope that the survey will not cause any inconvenience to passengers. To make the survey process as smooth as possible, passengers are kindly asked to keep their tickets easily accessible.