Helsinki Kaartinkaupunki 00130

Helsinki Suomenlinna 00190

The office sells Suomenlinna tickets, single tickets and one day AB and ABC tickets.
Ticket office opening hours in the summer:
2 May-2 June Mon-Fri 8am-5pm Sat-Sun 9am-5pm
3 June-15 September every day 9am-5pm
Over the Midsummer 21-22 June 9am-3pm
Outside the opening hours, tickets are available from the ticket machines at the ferry pier or using the HSL app.
More information about ticket and fares:<a href="https://hsl.fi/en/tickets-and-fares" target="_blank">www.hsl.fi/en/tickets-and-fares</a>

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You can link your HSL card to your city bike account to enable easy pick up of bikes at stations.

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You can download the app from App Store and Google Play. Follow the instructions on the app.

You need the CityBike Vantaa app to register for the service and use the bikes.

City bike stations

You need an HSL account to buy a pass. Your pass will be valid from the moment of purchase until {validTo}.

You need an HSL account to buy a pass. Your pass will be valid from 1.4.2024  until 31.10.2024.

You need an HSL account to buy a city bike pass. Your right to use city bikes begins immediately and remains valid until further notice.

You need an HSL account to buy a city bike pass.  Your pass will be valid from {validFrom} and remains valid until further notice.

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The card details will be stored for potential additional fees. 

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Choose a four digit code that is easy to remember. You will need the PIN code to pick up a bike.

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The bike system in place in Helsinki and Espoo is different from the system used in Vantaa and you cannot mix bikes from the two systems. The city bikes can be used from 1 April to 31 October.

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Need a bike for a friend, too? Several bikes can be used with one cyclist ID.

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All options include an unlimited number of 30-minute bike rides.

All options include an unlimited number of 60-minute bike rides.

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You now have a pass entitling you to use city bikes in Helsinki and Espoo until {validTo}.

You now have a pass entitling you to use city bikes in Helsinki and Espoo. The pass is valid until further notice.

You now have a pass entitling you to use city bikes in Vantaa until {validTo}.

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When you terminate the use of the service, all your information and ride data will be deleted.

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Terminating the use of the city bike service for Vantaa

You need a password to start using the CityBike Vantaa app. If you have forgotten your password, you can reset it on the app.

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Day tickets are a good option for visitors.

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To save and utilize places, routes and stops, you must log in using your HSL account.

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The Journey Planner is now part of the HSL.fi service. You can get information about routes, tickets and travelling all in one place.

Read more about the revamped Journey Planner

The Journey Planner has been revamped

Route and stop search

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How to find the application version

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If you like, you can provide additional information

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If you have problems with logging in using your HSL account, you can also add your contact details so that we can contact you to solve the problem.

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A summary of topical issues in public transport about once a month.

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You will get information about reforms, changes and disruptions relevant to you. The communications you will receive will be based on your customer information, the routes, areas and stops you select as well as on what HSL services you use.

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You can add up to five attachments. We do not need a photo of your personal ticket.

Jos asioit jonkun muun kuin suomi.fi -valtuus palvelun kautta tunnistetun puolesta, liitä mukaan myös valtakirja. 

You will will be notified of the decision by email.

You will will be notified of the decision by email. You can access the decision by logging in to hsl.fi.

Enter the details from the penalty fare ticket. You can then proceed to pay the penalty fare or submit an appeal.

You can find the penalty fare reference number on the back of the penalty fare ticket. The reference number is eight digits long.

Tunnistaudu

Sinun tulee tunnistautua vahvasti, jotta voimme todentaa tietosi.

No sales or service points were found matching your search criteria. Please check the services selected.

For children and young people aged 7–17 years. You can cancel your subscription at any time.

Duration of your choice, 14–366 days

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The ticket is valid for {durationMinutes} minutes.

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Your cyclist ID is now the last seven digits of your new phone number.

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Suomenlinna ferry ticket office at the Market Square now open