HSL service point in Itäkeskus is closed on Friday 14 February due to staff sickness. The service points at the Central Railway Station and in Pasila are open as usual. 
Central Railway Station Metro Station Open Fri 7.30am-5pm, Sat 10am-3pm <a href="https://www.hsl.fi/asiakaspalvelu/rautatientorin-palvelupiste">Map</a>
Pasila Opastinsilta 6 A, Itä-Pasila, street level Open Fri 8.30am-4pm

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You can link your HSL card to your city bike account to enable easy pick up of bikes at stations.

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You need the CityBike Vantaa app to register for the service and use the bikes.

City bike stations

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The bike system in place in Helsinki and Espoo is different from the system used in Vantaa and you cannot mix bikes from the two systems. The city bikes can be used from 1 April to 31 October.

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You need a password to start using the CityBike Vantaa app. If you have forgotten your password, you can reset it on the app.

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The Journey Planner is now part of the HSL.fi service. You can get information about routes, tickets and travelling all in one place.

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The Journey Planner has been revamped

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Jos asioit jonkun muun kuin suomi.fi -valtuus palvelun kautta tunnistetun puolesta, liitä mukaan myös valtakirja. 

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Enter the details from the penalty fare ticket. You can then proceed to pay the penalty fare or submit an appeal.

You can find the penalty fare reference number on the back of the penalty fare ticket. The reference number is eight digits long.

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Sinun tulee tunnistautua vahvasti, jotta voimme todentaa tietosi.

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Itäkeskus service point closed on Friday 14 February