How to use public transport

Helsinki, Espoo, Kauniainen, Vantaa, Kerava, Sipoo and Kirkkonummi form an integrated public transport area where traveling is easy and affordable. The entire area has an integrated ticketing system, and HSL’s tickets are valid on all buses, commuter trains, trams, Metro and the Suomenlinna ferry.

The price of the ticket depends on the zone(s) in which you wish to travel: the price varies according to the number of zones in which you travel, i.e. whether you travel within one municipality or in several municipalities. You can transfer from one vehicle to another with the same ticket.

Fare zones

  • Journeys within one municipality in Helsinki, Espoo and Kauniainen, Vantaa, and Kirkkonummi are one-zone journeys. Kerava and Sipoo form one zone.
  • A regional ticket entitles you to travel in Helsinki, Espoo, Kauniainen and Vantaa.
  • A 2-zone extended regional ticket (Region 2-zone) entitles you to travel in Espoo, Kauniainen, Vantaa, Kerava, Sipoo and Kirkkonummi. The ticket is not valid in Helsinki and it does not allow travel via Helsinki.
  • A 3-zone extended regional ticket (Region 3-zone) entitles you to travel in Helsinki, Espoo, Kauniainen, Vantaa, Kerava, Sipoo and Kirkkonummi.

You always need to purchase a ticket valid for the entire journey. For example, you cannot buy two internal tickets when traveling across zone boundaries; you need to have a regional or extended regional ticket.

Tickets

There are several types of tickets available for different travel needs. Choose the best ticket for you on the basis of how often you travel by public transport.

Single tickets are available from ticket machines as well as on buses and trams. Tickets are not sold on commuter trains; you need to buy your ticket in advance or use a Travel Card. As drivers do not carry much chang, please pay with small change when buying a ticket from the driver. Please note that drivers do not have to accept bills larger than EUR20 and conductors do not have to accept bills larger than EUR50. Debit and credit cards are not accepted on buses and trams.

When buying a ticket from the driver, please tell the driver where you are going. When buying a ticket from a ticket machine, select the appropriate ticket from the menu.

Mobile ticket is a handy option. It is a single ticket that can be bought on HSL’s free Mobile ticket app available for Android, Windows and iPhone devices with iOS 8 or later. To use the ticket, mobile data must be enabled.

Penalty fare

If a passenger is not able to produce a valid ticket, he or she is charged a penalty fare of 80 euros and the price of a single (or value) ticket.

When traveling on the metro, you must have the ticket before you enter the metro platform area after having passed the Travel Card readers. For example, if you use a mobile ticket, make sure you have received the ticket before entering the platform area.

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