Each bus and tram stop has a stop number that allows you to, for example, search for stop-specific timetables.
Stop numbers consist of four digits. The numbers are preceded by a letter prefix indicating the municipality in which the stop is located: H for Helsinki, E for Espoo, V for Vantaa, Ka for Kauniainen, Ke for Kerava, Si for Sipoo, Tu for Tuusula, So for Siuntio and Ki for Kirkkonummi. The stop numbers are displayed on the stop signs. In addition, stop numbers can be found in the Journey Planner.
The zone identifier, A, B, C or D, is displayed on the stop sign at each stop in the HSL area. From spring 2019, the HSL area is divided into four fare zones independent of municipal boundaries. The letter indicates in which zone the stop is located.
Electronic timetable displays
There are electronic timetable displays at stops, terminals and other public places. At stops, the displays show the minutes until the arrival of the next bus or tram. For some of the routes the displays show real time information, for others scheduled arrival times. If there is a tilde (~) before the number of minutes, the display tells when the next bus or tram is scheduled to arrive.
Stopping a vehicle
At a stop, please give a clear signal to the driver early enough. Hold your hand up until the driver indicates to show that he/she is going to stop. Giving a clear signal is particularly important when roads are icy or it is dark. Use a luminous tag to improve your visibility.
If you are at a stop which has a shelter with an illuminated advertisement, stay inside the shelter in front of the light instead of going near the road in the dark. In this way, it is easier for the driver to see your signal.
The Metro and commuter trains stop automatically at every station.
Trams stop when there are passengers at a stop; however, it is not a bad idea to give a signal to the driver in particular if the stop is used by several tram routes.
When using an escalator, please stand to the right to allow people to pass you on the left. Hold small children by the hand, do not allow them to ride escalators alone.
Do not ride on an escalator with large items of baggage, pram or pushchair, bicycle or pets. All Metro stations have lifts.
In case of emergency, stop the escalator by pressing the emergency stop button located at the top and bottom landings. Report the emergency by calling to the Metro emergency number (09) 310 12 112.
Park & Ride
Park & Ride is a flexible way of combining car use with public transport. Park & Ride parking is usually free of charge. You can purchase a ticket at a station, ticket machine or from the conductor on a commuter train, for example. The most convenient way of paying your fare is to use a Travel Card.