As tickets are no longer sold on commuter trains, you need to buy your ticket in advance. Travel Card value tickets can be bought on board as before.
Conductors are there to assist you
Conductors patrol trains in pairs. They no longer sell tickets but they help passengers and check tickets. Conductors move through the trains instead of working only in ticket sales compartments. They walk through one train and then move to another. In the evening and at night, there are conductors on all trains. Read more
Choose the best way to buy your ticket. There are several options.
The most economical options:
- Pay your fare with value loaded on an HSL Travel Card at a card reader.
- Download the HSL Mobile ticket app on your smartphone. You can pay the tickets by credit card, or have them charged to your phone bill. Read more
- Buy single tickets in advance from R-kiosks or HSL’s service points.
- Buy your ticket from an HSL ticket machine at the station.
A comprehensive sales point search and a list of the locations of ticket machines is available here
You can also call our free customer service line on 09 4766 4000 to ask about sales points.
If you are traveling to outside the HSL area, you need a VR ticket
As tickets are not sold on VR’s commuter train services, you need buy your ticket at a VR ticket machine, booking office or online.