How to use the Travel Card on a card reader

You can use the Travel Card to pay all your public transport fares in the HSL area. You can travel with a season ticket or pay your fare with value, i.e. money loaded on the card.

How to get a Travel Card

There are two types of Travel Cards: personal and multi-user. Personal Travel Cards can only be used by the owner of the card, while multi-user cards can be used by anyone holding the card. There are adult cards and child cards (for children aged 7-16 years). Season tickets loaded on a personal Travel Card are cheaper if you live permanently in the HSL area because HSL’s member municipalities subsidize their residents’ seasong tickets.

Season tickets loaded on a personal Travel Card are cheaper than season tickets loaded on multi-user cards. Prices are available in the price calculator or in this brochure.

Personal Travel Cards are available from service points or HSL’s online store. If you buy the card at a service point, please bring with you a driving license, passport or an ID card.

Purchases from the online store require authentication with online banking credentials. The card is delivered by mail, the delivery time is about 5 working days. The card is ready for use once you have topped it up with a season ticket or money. To the online store (available in Finnish only)

Multi-user Travel Cards are available from all R-kiosks in the HSL area, many supermarkets, other sales points and service points.

A card charge of 5 euros is charged for a new Travel Card.

Use the sales points search to find the closest ticket machine, service point or sales point.

Topping up your Travel Card

You can top up your Travel Card with a season ticket or value, i.e. money, or both if you like. A season ticket is the most economical option if you travel often: the ticket allows you unlimited travel within its validity. Even if you usually use a season ticket, you might want to load some value on your card for journeys beyond the area of validity of your season ticket or for occasional journeys. Value tickets purchased with a Travel Card are cheaper than single tickets.

You can top up your Travel Card at services points and various sales points, as well as at some HSL ticket machines. Use the sales points search to find the closest ticket machine, service point or sales point.

    Checking card balance and information

    If you want to check the card balance and/or days remaining on your season ticket, hold your card on the card reader for about 3 seconds. The card reader will display any valid single tickets, season tickets and remaining value.

     


    Using a season ticket or transferring from one vehicle to another

    Show your Travel Card to the reader. You need not press any buttons.

     


    Buying a value ticket

    Select travel zone

    Confirm by pressing OK

    Show your Travel Card to the reader

     


    Ticket for several passengers


    Select travel zone

    Press "add passengers"

    Select the number of passengers. Incluse yourself in the number. Press OK.

    Show your Travel Card to the reader.

    If you have a valid season ticket, your ticket is automatically taken into account and the tickets for the other passengers are charged to the card balance. Your season ticket will be refunded at the end.

     

    Things to bear in mind

    • Hold your Travel Card flat on the reader
    • The reader is a sensitive touch-screen device. You don’t need to press it hard, a short tap is enough
    • You can use the device with one hand, with gloves on
    • You can cancel your purchase by pressing the red ‘x’ button at any time.
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