It was known in advance that all card readers will not be updated immediately at 4.30am and there have been some card readers in use with the old fare zone settings on during Saturday, but now almost all card readers have been updated with the new settings.
When buying value tickets or zone extension tickets at the card reader, select all the letters, i.e. all the zones through which you travel. After that, pay for your ticket by showing your HSL card to the reader. Zone extension tickets are an expensive way to expand the travel area of your season ticket. The card reader charges only the price of the zone extension ticket. For example, if you have a valid AB season ticket, a journey to Helsinki Airport in zone C costs 2.50 euros.
On the first day of the new zone system, more tickets have been purchased on the HSL app than on a usual Saturday: by midday, over 17,000 tickets had been purchased using the app. Some 19,000 values tickets and 3,000 single tickets have been purchased using the app until now. The new discount ticket for passengers over 70 years of age has already proved popular: some 1,700 tickets were sold during the first three hours between 9am and 12noon.
The sales system updated are scheduled to be completed during Saturday night. On Sunday, HSL cards can again be topped up and new zone tickets will be available from all sales points and ticket machines.
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