Our service point at the Central Railway Station will be closed from Friday 27 March until further notice to mitigate the spread of coronavirus. The closure is to protect the health and wellbeing of customers and staff.
Our service points in Itäkeskus and Pasila will have extended opening hours. The service point in Pasila at Opastinsilta 6 A will be open Mon-Fri 7.30am to 6pm and the service point at the Itäkeskus Metro Station will be open Mon-Fri 8.30am to 6pm.
Most of the staff from the Central Railway Station service point will move to Itäkeskus and Pasila.
We decided to keep the service points in Pasila and Itäkeskus open because at these points there are plexiglass screens at counters. In addition, customer numbers at the Central Railway Station service point have decreased more than in Itäkeskus and Pasila since the outbreak of the epidemic.
Instead of visiting our service point, we encourage people to use our online and mobile services and ticket machines where possible.