Request a ride and travel easily in Espoo

A new on-demand ride-sharing service is piloted in Espoo this autumn and winter.

The pilot will start in September 2019 and end in mid-March 2020. The on-demand service takes you to your destination within the service area, as per your request, smartly matching you with other riders going in the same direction.

Open the service area map

Download the app

Download the ViaVan application on your mobile phone and register as an on-demand ride-sharing customer. The on-demand service is available in eastern Espoo Monday to Friday between 7am and 9pm and, starting on 8 November, Saturday between 9am and 11pm. The price of your ride is charged to the payment card you register with the app or to your PayPal account.

Launch offer €2/ride until 15 December 2019. The service provider, ViaVan, sets a fixed price from 16 December 2019. You will see the price of your ride before confirming it on the app.

New: A weekly ViaPass allows four daily rides a week for a fixed total price of 10 euros.

   

Request a ride

Request a ride using the app. You will receive a confirmation with details of the departure place, time by which you must be at the pick-up point and estimated arrival time at your destination.

Hop on

You will also get details of the vehicle to allow you to identify it. The algorithm of the app pools riders going in the same direction allowing you to get going and reach your destination as smoothly as possible without unnecessary waiting. The app will direct you to the pick-up point.

Enjoy easy travel

On-demand ride-sharing combines the efficiency of public transport with the flexibility of your own car or a taxi. Try something new: leave your car at home, hop on a shared ride vehicle and ride to your workplace, or to a metro or train station, from where you can smoothly continue to your destination. No need to look for a parking space, no parking fees – easy and fast! Whether you’re going to leisure activities or shopping, hail an on-demand ride; there’s always a stop nearby.

ViaVan and HSL offer on-demand ride-sharing with eight minibuses with seating for up to eight passengers. The service is also available for passengers in wheelchairs.

Customer Service

ViaVan is responsible for the service’s customer service. You can reach customer service through the app. Alternatively, you can contact the customer service by email at support-espoo@viavan.com.

Customer service is available in Finnish and English Mon-Fri 7am-9pm.

See also Frequently Asked Questions
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Download the ViaVan app

  

HSL is conducting the pilot with ViaVan Technologies B.V. The pilot is part of HSL’s IdeaLab project, which focuses on new types of mobility services in the HSL area.