Disabled people

Disabled discounts until 26 April

Who is entitled to the discount for disabled people?

Permanent residents in the HSL area whose mobility is impaired owing to a permanent injury or chronic disease are, under certain conditions, entitled to reduced fares. Wheelchair users do not need a ticket on HSL public transport. Your companion can travel for free with you, provided you have a Companion Pass.

The discount entitlement is stored on the HSL card. The discount is applicable to regional season and value tickets as well as internal season and value tickets. The discount is 25% (discount group 1).

Eligible disabilities: 

  • Injury of lower limbs, back or spinal cord, at least severe (disability category at least 11)
  • Respiratory or circulatory disease impairing the person’s mobility, at least severe (disability category at least 11)
  • Brain injury or developmental disability, at least severe (disability category at least 11)
  • Another reason for impaired mobility, at least severe (disability category at least 11)
  • Visual impairment, very severe (disability category at least 15)

Discount ticket application form, disabled person (pdf)

Discount ticket application form, disabled person (Word)

You need the following documents to get a disabled person’s Travel Card: 

  • Card user’s official identification document (an official identity card, passport, driver’s license, Kela card with a photograph).
  • HSL’s discount ticket application form signed by a physician

The medical certificate can be written by a health center physician, medical specialist or a private practitioner. Residents of Kirkkonummi can get a certificate from a health center physician or a doctor at HUS or Jorvi.

Applications are received and processed at all Travel Card service points.


Disabled discounts from 27 April

The egilibility criteria will not change but the discount will increase to 50%. Customers do not need to update their HSL cards.

Who is eligible for a disabled discount? 

Permanent residents of the HSL area whose mobility is impaired owing to a permanent injury or chronic disease are, under certain conditions, entitled to discounted travel. The criteria for disabled discount will not change but the discount will increase to 50% on adult rates.

The discount applies to season and value tickets as well as zone extension tickets purchased with an HSL card. The discount entitlement is stored on your personal HSL card at a service point.

Eligible disabilities: 

  • Injury of lower limbs, back or spinal cord, at least severe (disability category at least 11) 
  • Respiratory or circulatory disease impairing the person’s mobility, at least severe (disability category at least 11) 
  • Injury of lower limbs, back or spinal cord, at least severe (disability category at least 11) 
  • Brain injury or developmental disability, at least severe (disability category at least 11) 

People who are visually impaired, can get a blind person’s pass entitling to free travel if the disability degree is at least 50% (disability categories 10-18).

Wheelchair users do not need a ticket on HSL public transport. The companion of a wheelchair user does not need a ticket when traveling with a Companion Pass holder.

The person applying for a disabled HSL card or a person authorized by the applicant must take the completed and signed form to a service point. If the applicant already has a personal HSL card, the card must be brought along.

You need the following documents to get a disabled person’s HSL card: 

  • An official ID document (an official ID card, passport, driver’s license, Kela card with photograph)
  • HSL discount ticket application form, signed by a health center or private doctor or a specialist. Residents of Kirkkonummi can get a certificate from a health center doctor or a doctor at HUS or Jorvi.

Updated application forms will be available later:

Disabled person’s discount ticket application, PDF

Disabled person’s discount ticket application, Word

Issues related to discounted travel are dealt with at all service points.

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