Exceptions: student discount on the HSL card also in the future
Verification of your enrollment information from the My Studyinfo service fails:
If we are unable to verify your enrollment information from the My Studyinfo service, you cannot use the HSL app to buy discount tickets. The enrollment information of students of e.g. the following educational institutions is not available via the My Studyinfo service: HELBUS Helsinki Business School, Estonian Business School, various private beauty, cosmetology and massage schools accepted on HSL’s list of educational institutions whose students are entitled to the student discount. If you are a student in one of these schools, you will get a student discount on your HSL card by completing HSL’s discount ticket application form.
Degree-oriented folk high school studies and preparatory studies, TELMA and TUVA:
If you are enrolled in degree-oriented education in a folk high school, in preparatory education such as TELMA or TUVA, in preparatory education for basic studies or in voluntary additional basic education (10th grade), you can only get the student discount on your HSL card because the study information is not available via the My Studyinfo service. The discount entitlement is updated on your HSL card at a service point. Please bring with you a completed HSL’s discount ticket application form.
Exchange students who do not have a Finnish personal identity code:
If you are an exchange student in Finland, the discount entitlement is updated on your HSL card at a service point. Please bring with you a completed Exchange student discount ticket application form. Exchange students cannot use the HSL app to buy discount tickets.
If you have a service voucher to purchase a student season ticket, you cannot use the voucher to buy a season ticket using the HSL app. You can buy a student ticket on your HSL card at a service point.
If you have a functional impairment that prevents you from using the HSL app, you will get a student discount for a season ticket on your HSL card.
If you cannot use a strong authentication method (banking credentials/mobile certificate), the discount entitlement can be updated on your HSL card for no more than one term at a time.
Payment with commuter vouchers:
If you use commuter vouchers to pay for a student discount ticket, the discount entitlement is updated on your HSL card for one term at a time. There are currently no digital HSL commuter vouchers that could be used to pay for tickets on the HSL app.
Digital commuter benefits (currently Edenred, Eazybreak, ePassi and Smartum) can also be used to pay for season tickets on the HSL app if the benefit balance available is greater than the price of the season ticket. Otherwise, you can use the digital benefit on the HSL app to buy single and zone extension tickets.
Exception: ePassi MyMoney
As you cannot combine different payment methods on the HSL app, your ePassi balance must cover the ticket price. If the amount of benefit available does not cover the ticket price, you can use the MyMoney feature of ePassi and upload money from your bank account to your ePassi balance. Other digital commuter benefits do not have this feature.