Exceptions: student discount on the HSL card also in the future

Non-disclosure for personal safety reasons:
If you have a non-disclosure for personal safety reasons, we will not be able to retrieve your domicile information and you cannot buy season tickets using the HSL app. In this case, your student discount entitlement will be updated on your HSL card at a service point. You need to present a valid term sticker, a digital student card, or HSL’s discount ticket application form.

Verification of your enrollment information from the Koski service fails:
If we are unable to verify your enrollment information from the Koski service, you cannot use the HSL app to buy discount tickets. The enrollment information of students of e.g. the following educational institutions is not available via the Koski service: HELBUS Helsinki Business School, Estonian Business School, various private beauty, cosmetology and massage schools accepted on HSL’s list of educational institutions whose students are entitled to the student discount. If you are a student in one of these schools, you will get a student discount on your HSL card by completing HSL’s discount ticket application form.

Degree-oriented folk high school studies and preparatory studies, VALMA, TELMA and LUVA:
If you are enrolled in degree-oriented education in a folk high school, in preparatory education such as VALMA, TELMA or LUVA, in preparatory education for basic studies or in voluntary additional basic education (10th grade), you can only get the student discount on your HSL card because the study information is not available via the Koski service. The discount entitlement is updated on your HSL card at a service point. Please bring with you a completed HSL’s discount ticket application form.

Exchange students who do not have a Finnish personal identity code:
If you are an exchange student in Finland, the discount entitlement is updated on your HSL card at a service point. Please bring with you a completed Exchange student discount ticket application form. Exchange students cannot use the HSL app to buy discount tickets.

Service voucher:
If you have a service voucher to purchase a student season ticket, you cannot use the voucher to buy a season ticket using the HSL app. You can buy a student ticket on your HSL card at a service point.

Payment with HSL commuter vouchers:
If you use commuter vouchers to pay for a student discount ticket, the discount entitlement is updated on your HSL card for one term at a time because there are currently no digital HSL commuter vouchers that could be used to pay for tickets on the HSL app.

Digital commuter benefits (currently Edenred, Eazybreak and Smartum) can also be used to pay for season tickets on the HSL app if the amount of benefit available is greater than the price of the season ticket. Otherwise, you can you use the digital benefit on the HSL app to buy single and zone extension tickets.