Auto-renewing subscription tickets on the HSL app

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Auto-renewing subscription tickets on the HSL app

An auto-renewing season ticket is a good option for you if you travel by public transport regularly and want to have a ticket that is valid uninterruptedly.

Auto-renewing subscriptions allow flexibility in changing situations

Cancelling your subscription

Cancelling an auto-renewing saver subscription after 360 days:

After the first year (12 payments), you can cancel your subscription for free at any time. You do not enter a new fixed-term subscription period but your subscription will automatically renew and the discounted price will remain the same.

After you have cancelled your subscription, your season ticket will be valid until the end of the paid 30-day period.

Cancelling an auto-renewing saver subscription before the 360-day period is up:

You can cancel your subscription before the initial 360-day period (12 payments) is up by paying a cancellation fee:

  • AB, BC and D tickets €29
  • ABC, CD, BCD and ABCD tickets €39

Cancelling an auto-renewing subscription (30 days):

You can cancel your subscription at any time without a cancellation fee. After the cancellation, your season ticket will be valid until the end of the paid 30-day period.


Change of ticket validity area

You can change the validity area (zones) of your auto-renewing ticket up to seven days before the end of the 30-day period.


Refunds

You can claim a refund for your auto-renewing ticket in case of hospitalization or a public transport strike. Read more in the Terms of Use.


See the detailed Terms of Use here.

Can I purchase an auto-renewing saver subscription?

You can purchase an auto-renewing saver subscription if you live in Helsinki, Espoo Vantaa, Kauniainen, Siuntio, Kirkkonummi, Sipoo, Kerava or Tuusula.

If you live in one of the neighboring municipalities, you can set up an auto-renewing subscription (30 days). The neigboring municipalities include Hanko, Hausjärvi, Inkoo, Karkkila, Lohja, Mäntsälä, Nurmijärvi, Pornainen, Porvoo, Pukkila, Raasepori and Vihti.

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