Season ticket refund due to the stoppage

Uppdated 9 November, 6am

If you had an HSL season ticket loaded on your Travel Card valid during the stoppage on Friday 8 November, you may get refund on the ticket for one day. Refunds are considered on a case by case basis. Refund is possible if the you were not able to use public transport on your usual journeys during the stoppage. The refund will be granted as a season ticket or value loaded on the Travel Card on the basis of a claim for refund.

The claim for refund must be submitted within two months of the stoppage ending. You can print out the application form by using the link below, or you can get one from a Travel Card service point. 


The stoppage ended on Saturday morning at 4am

A stoppage by drivers of Nobina West caused disruptions to bus services on Friday 8 November. The situation got  better towards the evening. HSL estimates that about half of buses operated by Nobina West were running in the evening. The stoppage began at 4am on Friday and the drivers returned to work at 4am on Saturday morning.

Some 500 drivers participated to the stoppage.

The following routes were affected: 

Helsinki internal routes:

20N, 21V, 64N, 65A, 65N, 66, 66A and night bus 03N

Jouko routes (Helsinki)

J31, J32, J33, J34, J35 and J37

Espoo internal routes: 

3, 5, 10, 10K, 15, 21, 21K, 21T, 21V, 22, 23, 23N, 24, 24T, 25, 25A, 26, 27, 27V, 28, 28B, 28K, 28KB, 28KT, 28T, 29, 29T

51, 70, 70V, 71, 71B, 71BK, 82, 82B, 82KB, 85, 85K, 86, 86H, 86HT, 86T, 87, 87K, 88, 88K, 88KB, 533, 543

Regional routes to/from Espoo:

107, 109, 109N, 109T, 112, 121, 121A, 121AT, 121K, 121N, 121NK, 121T, 122, 122A,

158, 160, 160K, 160KT, 160T, 165, 165N, 165V

206, 212, 213, 213N, 231, 231N, 231K, 231N, 247, 247A, 248, 248A, 270, 270N

315, 315N, 324, 324K, 324N, 345, 345N, 435

Vantaa internal routes

43, 43K, 43T, 45, 45K

Regional routes to/from Vantaa

474A, 474AK, 474K, 474V, 474VK


Nice post. I like the way you start and then conclude your thoughts. Thanks for this information .I really appreciate your work, keep it up

I waited at the bus station for bus 206 for 15 to 20 minutes, then I came to know that there is no bus service due the strike of bus drivers today. I didn't reach my workplace in time! The question is who is responsible?
Few days ago, train drivers were on strike but good thing was that there were some representatives of HSL for informing the people that train service is not available but today...!
Why I should wait if service is interrupted? why a representative of HSL cannot come to station before time?
This is not the way for HSL to do business, and this is completely failure of service.

HSL informed about that, you should not expect an HSL representative in all bus stations, is senseless. And by the way, if you arrive late at work is your responsibility.

The list of the routes that will not be driven tomorrow (either only partially or not at all) is already available on the Finnish version of the page. Just click "Suomeksi" in the top bar and then the big red notification thing above the journey planner.

I guess it would be good to know which lines are *not affected*... Hope to hear soon!

You can find the name of the bus operator of each bus route at the end of the route-specific timetable. Check the timetable book or use the search here at the site to see the timetables of the routes you usually use.

Thanks! Kiitos! I had to look again, the print is rather small. ;)

The list of buses not running was actually available also in English already around 9.30 PM =)

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