HSL is gathering information about travel on the Metro and commuter train services
HSL is conducting a ticket survey 10 September-19 November 2018. On the Metro and commuter train services.
The survey examines what tickets passengers use, where they live and what are the feeder modes used. The information will be used in the planning and development of public transport services.
The survey is conducted by HSL's ticket inspectors along with normal ticket inspections. We hope that the survey will not cause any inconvenience to passengers. To make the survey process as smooth as possible, passengers are kindly asked to keep their tickets easily accessible.