Future ticketing system
We have started work to overhaul our ticket and fare payment systems to better meets customers’ travel needs. The main goal is ease of travel.
How will it all happen?
- Reforming tickets and payment methods is a multi-year project.
- We are now in the process of developing the service and its operating principles.
- In autumn 2021, we will commence extensive customer testing to assess alternative proposals to reform tickets, fares and payment methods.
- Following the customer testing, we will start planning the rollout of the new tickets and payment methods in 2022. The rollout will start in about 2024.
- At the first stage, the new account-based model will be based on the current zones and tickets.