Create an HSL account

Please ensure your details are correct. We will use these details to send you messages.

You will receive a confirmation via email and SMS. In order to use the service, you need to verify at least your email address. If you want log in with your phone number, you also need to verify the number.

Verifying both your email and your phone number allows you to log in with either one.
HSL does not use the contact details of those under 15 for marketing purposes.
Do you already have an HSL account?

One account, many benefits

You get news and disruption alerts of the routes of your choice to your email.

You can claim customer benefits online.

You can buy a city bike season pass. City bikes can be used by anyone aged 15 years and over.

You get information about HSL’s services and products.

You can comment on the content of, e.g. route network plans.