Before we start planning new tram routes, we will collect some baseline data through a resident survey. You can complete our travel survey in <a href="https://app.maptionnaire.com/en/9419/" target="_blank">Maptionnaire</a>. The survey takes about 5 to 10 minutes to complete. You are welcome to compete the survey even if you do not use public transport. The survey is open until 3 November.
The survey is for people who travel in Helsinki, eastern Espoo or East Vantaa. In these areas, new rail lines are being constructed or will potentially be constructed in the coming years. The review covers the current tram network in Helsinki, including the planned extensions, light rail line 550 (Jokeri light rail line), as well as the Laajasalo, Vihdintien, Vantaa, Viikki-Malmi and Tuusulanväylä light rail lines that are in planning.
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You can link your HSL card to your city bike account to enable easy pick up of bikes at stations.

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The bike system in place in Helsinki and Espoo is different from the system used in Vantaa and you cannot mix bikes from the two systems. The city bikes can be used from 1 April to 31 October.

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You need a password to start using the CityBike Vantaa app. If you have forgotten your password, you can reset it on the app.

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The Journey Planner is now part of the HSL.fi service. You can get information about routes, tickets and travelling all in one place.

Read more about the revamped Journey Planner

The Journey Planner has been revamped

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You can add up to five attachments. We do not need a photo of your personal ticket.

Jos asioit jonkun muun kuin suomi.fi -valtuus palvelun kautta tunnistetun puolesta, liitä mukaan myös valtakirja. 

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Enter the details from the penalty fare ticket. You can then proceed to pay the penalty fare or submit an appeal.

You can find the penalty fare reference number on the back of the penalty fare ticket. The reference number is eight digits long.

Tunnistaudu

Sinun tulee tunnistautua vahvasti, jotta voimme todentaa tietosi.

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For children and young people aged 7–17 years. You can cancel your subscription at any time.

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The ticket is valid for {durationMinutes} minutes.

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Your cyclist ID is now the last seven digits of your new phone number.

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Routes I would like to read news and updates about. The routes are also shown in the Journey Planner

Routes

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Planning is starting for new tram routes – Complete our travel survey!