To make travel easier for everyone, most public transport vehicles in the Helsinki region are low-floor.
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All HSL area commuter trains are low-floor. Additionally, almost all commuter trains with destinations outside the HSL area (R, T, D and Z trains) are low-floor.&nbsp;
Almost all station platforms in the HSL area match the commuter train floor height, providing easy access also for those with mobility aids.
Only the station platforms in Kauniainen and Kera are at a lower level than the commuter train floor. Moreover, platform three at the Kirkkonummi train station is at a higher level than the commuter train floor.
Accessible commuter train carriages are marked with a wheelchair symbol. There are announcements and digital screens on all trains.
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Commuter trains

Most of the buses on our services are low-floor. There are manually operated ramps at the middle doors. The driver will deploy the ramp for you. There are stop announcements which tell the name of the next stop on all bus routes.
In the capital region, there are so called neighborhood routes operated with low-floor minibuses. The routes have been designed specifically to cater for elderly passengers and passengers with reduced mobility. The driver will help you on and off the bus if you need assistance.

Buses

All trams are either fully or partly low-floor. Both the Artic trams and articulated trams with low-floor center sections have ramps to provide step-free access.
Most tram stops are raised so that the stops are nearly level with the low-floor trams. All trams have stop announcements which tell the name of the next stop.
Watch the video (in Finnish) on how to use the wheelchair ramp on the Artic trams.
<iframe src="https://www.youtube.com/embed/VEoWIx5vlpQ?rel=0" width="1280" height="720" frameborder="0" allowfullscreen=""></iframe>

Trams

The Metro trains are level with the station platforms, providing easy access also for those with mobility aids. All metro stations have at least one accessible entrance and at least one lift. Many stations have audio beacons at the entrances as well as at the doors leading to the lifts that help visually impaired people to navigate the station.
Refurbished stations have tactile and contrast markings to aid visually impaired people. There are announcements and digital screens on the trains.

Metro

Low floors make travel easier

The customer group &lsquo;Blind&rsquo; includes all visually impaired people whose degree of disability is at least 50%, regardless of their municipality of residence. If you belong to this group, you are entitled to a free ticket and a companion.
Travel advice
&middot; Free HSL card
You are entitled to a free ticket covering the entire HSL area. The free ticket can be loaded onto your HSL card at a service point. <a href="https://www.hsl.fi/en/tickets-and-fares/discounted-travel">Read more</a>
&middot; Travelling with a guide dog or a white cane
If you are visually impaired and you travel with a guide dog or a white cane, you do not need to show your HSL card to a card reader. to register your free ticket.
&middot;&nbsp;Companion Pass
You are entitled to have a companion travel with you whether you live in the HSL area or elsewhere in Finland. When you have a Companion Pass, your companion does not need a ticket. <a href="https://www.hsl.fi/en/tickets-and-fares/discounted-travel">Read more</a>

Visually impaired people

People with reduced mobility

Wheelchairs

Prams

Tips for travel

If you are unable to travel alone on public transport due to a chronic disease or disability, you may be entitled to a companion.

Companion Pass

Blind people and veterans of Finnish wars who live permanently in the HSL area are entitled to a free HSL card.

Free HSL card

You can link your HSL card to your city bike account to enable easy pick up of bikes at stations.

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The bike system in place in Helsinki and Espoo is different from the system used in Vantaa and you cannot mix bikes from the two systems. The city bikes can be used from 1 April to 31 October.

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Day tickets are a good option for visitors.

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The Journey Planner is now part of the HSL.fi service. You can get information about routes, tickets and travelling all in one place.

Read more about the revamped Journey Planner

The Journey Planner has been revamped

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Your cyclist ID is now the last seven digits of your new phone number.

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Accessibility