Personalize the HSL app

Personalize the HSL app and authenticate strongly. Strong authentication allows us to verify your identity. A verified customer account makes your transactions smoother and allows you access to all ticket types and benefits automatically. You can authenticate via the Suomi.fi service using your online banking credential or a mobile certificate.

Verify your account between 9 September and 20 October 2024 and you may win a week’s free travel!

Tickets are handed out every week!

Every week we draw two lucky winners from among those who have authenticated strongly. The winners will each receive a 7-day ABCD ticket. The prize draws will run between 9 September and 20 October. If you have already authenticated on the HSL app, you can enter the prize draw by reauthenticating. To check whether you have already authenticated, go to the My information section of the app. Select “More”, “Settings” and “My information”.

 

We will notify the winners by email, using the address associated with their HSL account. Read more: Prize draw rules

How to verify your account on the app

If you haven’t yet created an HSL account, you can authenticate while doing that.

  1. Open the HSL app
  2. Select More
  3. Select Settings, then My information
  4. Go to “Do you want your information to be retrieved automatically?” and select Continue
  5. Go to the Suomi.fi service and authenticate with your online banking credentials or mobile ID

Congratulations, your account is now personal.

 

We develop our services continually

We continuously develop our services together with our customers We are currently overhauling our backend systems and the ticket purchase process. As a result, the HSL card and HSL app information will be integrated into one system. In the future, you can see all your travel and ticket information under your HSL account. The reform aims to make the purchase of tickets even easier and travel smoother.

Why the HSL app?

Because the HSL app makes traveling easy. Buy your tickets, check your route and keep up-to-date with any service changes - all in one place. You can find tickets for all your travel needs in the HSL app.