Contactless payment pilot expanded to the West Terminal from 3 May

We expand our contactless payment pilot to tram routes 7 and 9 from 3 May. You can buy single tickets for the trams using a contactless debit or credit card at the West Terminal tram stop. The contactless payment pilot launched on the Suomenlinna ferry on 22 April.

Contactless payment is a fast, easy and safe way to buy tickets. You only need to show your payment card to the yellow card reader and hop on.

During the pilot, you can buy AB tickets for adults, valid for 80 minutes. Contactless tickets are only valid either on the Suomenlinna ferry or on tram routes 7 and 9 from the West Terminal. During the pilot, the ticket does not allow transfers, i.e. you cannot change to other modes of transport.

For tips and instructions on how to use contactless payment, see hsl.fi/en/contactless

During the pilot, we will test the technical aspects of contactless payment and collect information on how customers view the ticket purchase process. In the future, contactless payment will be introduced on all our services. First, the current readers at stations and onboard public transport vehicles will be replaced with new ones. The new readers will be installed in 2022 and 2023.

The new card readers are part of an ongoing ticket account project which aims to overhaul the ticket and payment systems. In the future, tickets will be stored on user accounts instead of the HSL app or HSL card. When you tap your fare media on a reader when boarding a vehicle, information about the start of your journey will be sent to the backend system. The fare media may be an HSL card or HSL app or, for example, a bank or credit card or another identifier you carry with you.