The goal is to explore the demand for short public transport journeys more closely using limited test groups.
“Based on customer feedback we have received, we assume that customers would like to make more short journeys using public transport. By offering the opportunity to purchase 10-minute single tickets, we can study this demand more closely. We will monitor how many 10-minute single tickets are purchased and see what kind of feedback we receive about these short public transport journeys,” says Rauno Särkkäaho, Head of Unit at HSL.
The results of the study will be used to evaluate the development needs of our range of tickets. However, this study does not mean new tickets will be developed based on it. The 10-minute single ticket, available for a limited time, is not a permanent addition to HSL’s range of tickets. Instead, it serves as a tool to more accurately determine the demand in practice.
What is the 10-minute ticket and who can buy it?
It is a single ticket for adults, valid for 10 minutes. The ticket is available for purchase for a limited time from 12 February to 15 May 2025, specifically for residents of four postcode areas (listed below) who have strongly authenticated on the HSL app.
- Punavuori 00120
- Eira, Hernesaari 00150
- Alppila 00510
- Vallila 00550
The goal is to assess the demand for short public transport journeys in areas where we estimate that short journeys are typically and most likely made.
If you live in one of the selected postcode areas, are logged in to the HSL app, and have completed strong authentication, the ticket will automatically appear in your app's ticket options. You need the HSL app version 6.6.0 or later. The app update is released on 12 February. The ticket will not be visible to other HSL app users.
To purchase the ticket, you must also consent to us collecting your travel data and linking it to your HSL account.
The ticket entitles you to a 10-minute journey on buses, trams, and light rail in the HSL area. You must activate the ticket before boarding within 24 hours of purchase, and it must be valid throughout the journey. The ticket is personal.