Results of the travel survey for Itäkeskus, Puotila and Mellunmäki
We conducted a travel survey for Itäkeskus, Puotila and Mellunmäki in November 2021 and received in total 3,017 responses to the survey.
Many thanks to all respondents! The responses provide us with important information and help us develop bus services in East Helsinki.
The open-ended responses where respondents were able to express their views and experiences of public transport in their own words were particularly important. Over the past few years, we have received little feedback on bus services in East Helsinki and no specific issues have been raised.
Here you can read more about the survey results and what we are planning to do.
We will use the responses as baseline information for planning. We will ask our customers again for their views when drawing up detailed plans.
We will be reviewing bus routes in Itäkeskus, Mellunmäki and Puotila in autumn 2022.
On the basis of the survey, there is no need for a plan covering all feeder bus services in the area but we will review bus routes serving Kurkimäki, Kivikko and Myllypuro as well as night bus routes.
There is no more money available for the development of bus routes in Itäkeskus, Mellunmäki and Puotila than currently due to, among other things, the coronavirus epidemic. We need to plan the changes within our current budget.
We aim to implement possible changes at the latest in autumn 2023.
Background information on respondents
Survey available in six languages
For the first time, the survey was available in six languages. In addition to Finnish, Swedish and English, respondents could complete the survey in Russian, Somali and Arabic.
We wanted to reach as many residents as possible. We translated the survey into several languages so that also people with an inadequate command of Finnish could complete the survey.
The proportion of respondents who completed the survey in some other language than Finnish did not correspond to the proportion of foreign-speaking residents in the area. About 90 percent of respondents completed the survey in Finnish. However, translating the survey into several languages was not in vain as the experiment compelled us to discuss how to reach those of our customers with an inadequate command of Finnish in the future.