HSL Customer Services

Tel.  09 4766 4000

Note: HSL Customer Service is closed on Saturday 9 May.

Mon-Fri 7am-7pm, Sat-Sun 9am-5pm

Contact HSL:

Helsinki Region Transport
Street address: Opastinsilta 6 A, Itä-Pasila, Helsinki
Postal address: PO BOX 100, 00077 HSL 
Switchboard: (09) 4766 4444, registry (09) 4766 4300
Email:  (registry)
Office hours: Mon-Fri 8.30am-4pm.

Online billing address:
OVT 003722745863
Operator: CGI Suomi Oy

Business ID: 2274586-3

VAT number: FI22745863

Main office

HSL's main office is located in Itä-Pasila, Helsinki. Our address is Opastinsilta 6 A. Reception is on the 2nd floor.
HSL’s office is easily accessible by public transport. Pasila railway station is a 5-minute walk from the office as well as the stops of buses running along Mäkelänkatu. Also tram routes 7 and 9 have stops close to the office. There is a bike stand next to the main entrance.

Parking spaces are available in the Kasöörinkatu 6 car park. Guests arriving by car should contact their host in HSL to ensure they can get in the car park.

The switchboard and registry are open on weekdays from 8.30am to 4pm.

Opastinsilta 6

Management and Communications

Executive Director Suvi Rihtniemi

09 47664040

Secretary Gunilla Ahlfors 09 47664041

Director of Marketing and Communications Mari Flink 040 7150 440
Communications Manager Sari Kotikangas 045 657 5767
Communications Specialist Pirkko Repo 050 3855 054
Communications Specialist Tuija Ruoho 0400 846 067
Marketing & Service Design Manager Jarno Ekström 040 140 8146

Finance and Administration
Director of Finance and Administration Ilkka Heinänen 040 533 5330

Transport System Department
Director of Department Sini Puntanen 09 47664260

Public Transport Planning Department
Director of Department Tero Anttila 09 47664330

Transport Services Department
Director of Department Reijo Mäkinen 09 47664230

Passenger Services Department
Director of Department Pirkko Lento 09 47664210


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