HSL Customer Service
Tel. +358 9 4766 4000
Mon-Fri 7am-7pm, Sat-Sun 9am-5pm
HSL service points and Penalty Fares Office
Contact HSL:
Helsinki Region Transport
Street address: Opastinsilta 6 A, Itä-Pasila, Helsinki
Postal address: PO Box 100, 00077 HSL
Switchboard: +358 09 4766 4444
Registry
Tel. +358 9 4766 4300
Email: hsl@hsl.fi (registry)
Office hours: Mon-Fri 8.30am-4pm.
Online billing address
OVT 003722745863
Operator: CGI Suomi Oy
Business ID: 2274586-3
VAT number: FI22745863
Main office
The HSL main office is located in Itä-Pasila, Helsinki. Our address is Opastinsilta 6 A. The reception is on the 2nd floor.
HSL’s main office is easily accessible by public transport. Pasila railway station is a 5-minute walk from the office as well as the stops of buses running along Mäkelänkatu. Also tram routes 7 and 9 have stops close to the office. There is a bike stand next to the main entrance.
Parking spaces are available in the Kasöörinkatu 6 car park. Guests arriving by car should contact their host at HSL to ensure they can get in the car park.
The switchboard and registry are open on weekdays from 8.30am to 4pm.
Management and Communications
| Executive Director | Suvi Rihtniemi |
+358 9 4766 4040 |
| Secretary | Gunilla Ahlfors | +358 9 4766 4041 |
| Customer Experience and Sales | ||
| Director of Department | Mari Flink | +358 9 4766 4420 |
| Marketing and Communications Manager | Sari Kotikangas | +358 45 657 5767 |
| Communications Specialist | Johannes Laitila | +358 40 528 2976 |
| Communications Specialist | Tuija Ruoho | +358 400 846 067 |
| Communications Specialist | Tapio Tolmunen | +358 50 385 5055 |
| Administration and Strategy | ||
| Director of Department | Ilmari Mäkinen | +358 50 364 8772 |
| Technology Solutions | ||
| Director of Department | Hannu Heikkinen | +358 50 575 5510 |
| Transport System and Research | ||
| Director of Department | Sini Puntanen | +358 9 4766 4260 |
| Public Transport | ||
| Director of Department | Tero Anttila | +358 9 4766 4330 |