Developments in passenger numbers and ticket revenue continue to create uncertainty for HSL’s finances

Although, based on data from January to April 2023, HSL’s result for the financial year appears to be in line with the budget, there are many uncertainties in the forecast. The uncertainties relate in particular to the evolution of passenger numbers and ticket revenue. In the first four months of the year, we have not been able to keep up with our ambitious ticket revenue goal.

Ticket revenue is forecast to come in at EUR 369.4 million in 2023. This falls EUR 12 million (3 percent) short of the budget. Compared to the 2019 levels, the ticket revenue lags 3.6 percent behind. Compared to 2022, our ticket revenue is forecast to increase by 19 percent. Total operating income will amount to EUR 858.5 million, i.e. EUR 11.5 million (1.3 per cent) less than in the budget.

Passenger numbers are forecast to amount to 351 million boardings this year, which is very close to the 349 million boardings set out in the budget. However, this is still far from HSL’s strategic goal (362 million boardings in 2023). By 2025, our goal is 400 million boardings.

Operating costs are forecast  to amount to EUR 860.3 million, which is EUR 15.3 million (1.8 percent) below the budget. The lower costs are mainly due to that bus service operating costs are lower than expected.

Public transport infrastructure compensations are in line with the budget (EUR 200.7 million). The increase from 2022 is EUR 59 million, due to the extension of the metro from Matinkylä to Kivenlahti. The metro extension contributes to increasing the compensations for the use of public transport infrastructure paid by HSL to its member municipalities, in this case to Espoo.

Investment expenses are forecast to amount to EUR 26.1 million, exceeding the budget by EUR 2.7 million. The overrun is due to that the purchase of new card readers was postponed from 2022 to this year.