Updated on 13 July 2023

What are cookies?

Cookies are small text files that are stored on your web browser. They can be used, for instance, to enable users to save passwords or language settings for online services. Cookies improve and help us develop the user experience. Cookies do not cause any damage to your device, nor can they spread viruses or malware.

In addition to cookies, we may also use some other similar technologies. Such technologies include, for instance, HTML-based web storage technologies, monitoring tools based on online requests and technology that identifies the user’s terminal device. Hereinafter, such technologies will be referred collectively to as “cookies”.

Cookie settings and cookie management

According to the legislation governing the use of cookies, we need your consent for the use of cookies that enable the functionality of services other than the ones you have requested, or for the use of cookies that are essential for the website to function. You can change your cookie settings by clicking on the button below.

How does HSL use cookies and other similar technologies?

We use cookies and other similar technologies in our online services. Cookies help us to collect information on your activity in our services and on the properties of user device terminals. The purpose of using cookies is to provide a better user experience and to develop our services to better serve our users. In addition, we use cookies to improve the manner in which we send targeted messages to our customers.

HSL cannot identify you based solely on your cookie or device settings. If you have logged in to our services with your HSL account and given us your consent to the use of cookies, we can connect cookie information collected from the use of our digital services to the customer data we have on you, such as information on your previous purchases.

The cookies used by HSL are divided into four categories: strictly necessary cookies, functional cookies, statistic cookies and marketing cookies. By accepting all cookies, you can ensure that you have the best possible user experience on our website.

First-party cookies are cookies that we set to an online service you are visiting. Third-party cookies are cookies that we set on behalf of our partner or some other website. We may use third-party cookies to enable the use of various content on our website, such as videos and social media functionalities. In addition, third-party cookies may be used to ensure the functionality of the website, advertising and analytics for determining the number of users who have visited the site.

Organizations and agencies operating in the fields of social media, advertising and analytics can combine data they have collected by means of their own cookies with other data that you have provided to them or that have been collected when you have used their services. The processing of data collected by means of third-party cookies is not described in HSL’s privacy statement but in the privacy statements of each third party. You can access these privacy statements through your cookie settings.

How can you manage cookies?

You can change your cookie settings at any time by clicking on “Cookie settings” in the footer that is located at the bottom of the page. This will open a window where you can manage your cookie settings. Software designed for blocking online advertising, such as AdBlock, may prevent the window from opening. 

Strictly necessary cookies

Cookies that are strictly necessary allow our website to perform its basic functions. They cannot be switched off to ensure that our services function correctly.


Strictly necessary cookies are needed, for instance, in maintaining login data when browsing the website, remembering cookie and language settings and other functions related to the usability of the website, storing information on an incomplete form or remembering items in a shopping cart. Furthermore, cookies concerning accessibility and data security are crucial in order for the website to function properly.

Functional cookies

Functional cookies improve the usability of the website by remembering choices the user makes in relation to the layout and functionality of the site. However, functional cookies are not necessary for the website to function.

Statistics cookies

We use statistics cookies to measure the use and functionality related to the content of our services. The data we gather by means of statistics cookies help us to develop our services so that they better serve the needs of users. We only collect device or browser-specific data.

Marketing cookies

Marketing cookies help us to provide you with content that interests you in our own services and advertising networks. In addition, we can use marketing cookies to evaluate the effectiveness of advertisement and communications. We can pass on information on website visits and activity to our cooperation partners in order to target advertising to customers and assess the effectiveness thereof.


If you have logged in to our website or provide your contact details by filling out a form or by taking a survey, we can combine browsing data collected by means of marketing cookies with other customer information. We do not hand over this data to our cooperation partners.