Customer service

Please note that the bike system in place in Helsinki and Espoo is different from the system used in Vantaa.

City bike customer service

Helsinki and Espoo City Bikes


CityBike Finland Oy
Tel. +358 9 425 788 10
Mon–Fri 7am–7pm, Sat–Sun 9am–5pm
contact@citybikefinland.fi

Vantaa City Bikes


CityBike Vantaa Oy
Tel. +358 9 425 788 15
Mon–Fri 7am–7pm, Sat–Sun 9am–5pm
contact@citybikevantaa.fi

Report a fault

Did you encounter a problem with a bike or station? Submit a fault report.