Customer service for city bikes
The city bike customer service is open during the city bike season, from 16 March to 31 October 2026.
Helsinki and Espoo city bikes
CityBike Finland Oy
Tel. +358 9 425 788 10
Mon–Fri 7am–7pm, Sat–Sun 9am–5pm
[email protected]
Report a fault
Did you encounter a problem with a bike or station? Submit a fault report.
Please note that you will not receive a reply to fault reports.
If your matter requires discussion, please contact CityBike customer service by phone or email.