Our strategic objectives 2025

1 Towards zero-emission public transport

The indicator here is CO2 emissions from public transport. The emissions must be cut by 90% compared to 2010.

Finland and the capital region municipalities have ambitious goals for carbon neutrality and sustainable development. Finland wants to be carbon neutral in 2035, the three largest municipalities in the HSL area want to reach carbon neutrality already in 2030.

Through our activities, we want to contribute to the achievement of these goals by developing emission-free public transport services. Our goal is to cut CO2 emissions from public transport by 90% by 2025 compared to 2010. By 2035, our goal is to provide emission-free public transport services.

2 Record high use of public transport

Our objective is that in 2025, there will be 400 million boardings on public transport.

In 2020, our passenger numbers and ticket revenue crashed due to the coronavirus pandemic: ticket revenue decreased by 37 percent compared to 2019, and the challenging situation has continued into 2021.

Our objective for the coming strategy period is for the use of public transport to resume a strong growth trajectory and to reach even slightly higher number of boardings in 2025, i.e. 400 million, than before the pandemic. This means a 70 percent increase in passenger numbers compared to the 2021 forecast.

3 Cost-effective public transport

Here the indicator is the cost per passenger kilometer. Our goal is a passenger kilometer cost of EUR 0.25/km, excluding infrastructure costs.

Infrastructure, operating and financing costs are expected to increase during the coming strategy period due to previous decisions and investments in, for example, public transport infrastructure and depots. During the coming strategy period, we seek to achieve cost savings especially when renewing transport service contracts.

The cost-efficiency target of operations for the coming strategy period is passenger kilometer cost of EUR 0.25/km, excluding infrastructure costs. This measures the overall cost-effectiveness of our operations taking special account of the impact of the measures that HSL can promote during the coming strategy period.

4 Balanced economy

We use two indicators to measure progress towards achieving the objective: our objective for 2025 is a total income of EUR 400 and a 50-55 percent level of municipal contributions.

Our goal is to achieve the target subsidy level of 50% for corporate governance. However, the drastic drop in passenger numbers in 2020–2021, the uncertainty related to how passenger numbers will develop in the future as the increases in infrastructure, operating and financing costs due to previous decisions will challenge achieving the target level during the coming strategy period. Consequently, the target level for municipal contributions is set at 50-55%.

The income target for 2025 is EUR 400 million. Our main source of income will continue to be ticket revenue and increasing the revenue will be at the core of our work. The amount of ticket revenue is highly dependent on the development of passenger numbers. However, we also seek to increase other income sources during the strategy period. The target means a 24 percent increase in income compared to the 2021 forecast.