Top up your HSL card online – no service fee!

The HSL card service allows you to top up your HSL card with season or day tickets and value. The service is easy and fast to use:

1. Log in using your HSL account. If you do not yet have an HSL account, create a new account.
2. Add your HSL card to the service either by the number on the back of the card or by authenticating strongly, in which case we will retrieve your card information automatically.
3. Top up your card with a season or day ticket or value. The service provides clear instructions on this.
4. Transfer the ticket or value purchased via the service onto your HSL card at a card reader before using them to pay for your journey. Transfer the season ticket/value to your HSL card by showing your card to a card reader for a few seconds. You can make the transfer at the earliest about 60 minutes after your online purchase.

You can pay using online banking and MobilePay. Commuter benefits and debit/credit cards are not accepted.

The HSL app and HSL card service are alternative ways to buy tickets, they are not linked to each other. Season and day tickets and value purchased via the HSL card service are only available for use on the HSL card and tickets and value purchased using the HSL app are only available for use on the app.

When you are transferring a season ticket or value you have purchased online to your HSL card, the card reader may display an error message “Transfer failed”.

The error message may be shown if you removed the HSL card from the card reader too quickly and there was no time for the information to be transferred to the card. Remove the card from the reader and try again.