Buy a pass

<p>There are nearly 4,600 bikes and 460 stations in Helsinki and Espoo.</p>
<p>Please note that the Helsinki and Espoo system is not compatible with the system in Vantaa, and you cannot mix bikes from the two systems.</p>

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Availability of city bikes in Helsinki and Espoo

<div class="city-bikes-instructions-block city-bikes-instructions-block-helsinki-espoo">
<ul>
<li>
<p><strong>Register</strong></p>
<p><a href="https://www.hsl.fi/en/citybikes/helsinki/instructions#register">More &rsaquo;</a></p>
</li>
<li>
<p><strong>Pick up</strong></p>
<p><a href="https://www.hsl.fi/en/citybikes/helsinki/instructions#collect">More &rsaquo;</a></p>
</li>
<li>
<p><strong>Ride</strong></p>
<p><a href="https://www.hsl.fi/en/citybikes/helsinki/instructions#ride">More &rsaquo;</a></p>
</li>
<li>
<p><strong>Return</strong></p>
<p><a href="https://www.hsl.fi/en/citybikes/helsinki/instructions#return">More &rsaquo;</a></p>
</li>
</ul>
<p><a href="https://www.hsl.fi/en/citybikes/helsinki/faq">Frequently asked questions</a></p>
</div>

How it works

<p>Registered city bike users:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p>
<div class="CallToActionBlock_ctaText__w20-2 CallToActionBlock_ctaTextLarge__30-xU">
<ul>
<li>Change payment method</li>
<li>Order a new PIN code or cyclist ID</li>
<li>See your ride history</li>
</ul>
</div>

My information

<p>Encourage your employees to cycle. Cycling has many health and other benefits.&nbsp;</p>

For companies

My information / For companies

<p>Did you encounter a problem with a bike or station? Submit a fault report.</p>
<p>&nbsp;</p>

Report a fault

<h3>Helsinki and Espoo City Bikes</h3>
<p><strong>CityBike Finland Oy</strong><br />Tel. +358 9 425 788 10<br />Mon&ndash;Fri 7am&ndash;7pm, Sat&ndash;Sun 9am&ndash;5pm<br />contact@citybikefinland.fi</p>

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City bike customer service

<div>
<p><strong>Responsible for the city bikes</strong></p>
<p><img src="https://hslfi.azureedge.net/contentassets/00467fb81f524dd889971a84fd12cfec/logo-hkl-hst2x.png?preset=1280w" alt="Logo HKL HST" width="126" height="53" />&nbsp; &nbsp;&nbsp; &nbsp; &nbsp;<img src="https://hslfi.azureedge.net/contentassets/00467fb81f524dd889971a84fd12cfec/logo-espoo2x.png?preset=1280w" alt="Logo Espoo" width="113" height="58" /></p>
</div>
<div>
<p><strong>Implementation of the system</strong></p>
<p><img src="https://hslfi.azureedge.net/contentassets/00467fb81f524dd889971a84fd12cfec/logo-city-bike-finland2x.png?preset=1280w" alt="Logo CityBikeFinland" width="207" height="54" /></p>
</div>
<div>
<p><strong>Customer communication and marketing</strong></p>
<p><img src="https://hslfi.azureedge.net/contentassets/00467fb81f524dd889971a84fd12cfec/logo-hsl-hrt2x.png?preset=1280w" alt="Logo HSL HRT" width="159" height="60" /></p>
</div>
<div>
<p><strong>Official partner</strong></p>
<p><img src="https://hslfi.azureedge.net/contentassets/00467fb81f524dd889971a84fd12cfec/logo-alepa2x.png?preset=1280w" alt="Logo Alepa" width="148" height="64" /></p>
</div>

Helsinki-Espoo -logot

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Read also

You can link your HSL card to your city bike account to enable easy pick up of bikes at stations.

Add your HSL card

I understand that I may be charged the following fees

Your discount code entitles you to

Use the link below to view your cyclist ID and other information. 

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The city bike service is currently unavailable

You can download the app from App Store and Google Play. Follow the instructions on the app.

You need the CityBike Vantaa app to register for the service and use the bikes.

City bike stations

You need an HSL account to buy a pass. Your pass will be valid from the moment of purchase until {validTo}.

You need an HSL account to buy a pass. Your pass will be valid from 1.4.2023  until 31.10.2023.

Log in using your HSL account

Confirm by entering your HSL account password

The card details will be stored for potential additional fees. 

Payment card form

Add payment card

Choose a four digit code that is easy to remember. You will need the PIN code to pick up a bike.

Create a PIN code

The bike system in place in Helsinki and Espoo is different from the system used in Vantaa and you cannot mix bikes from the two systems. The city bikes can be used from 1 April to 31 October.

Select area

Need a bike for a friend, too? Several bikes can be used with one cyclist ID.

Select number of bikes

All options include an unlimited number of 30-minute bike rides.

All options include an unlimited number of 60-minute bike rides.

Select duration

You now have a pass entitling you to use city bikes in Helsinki and Espoo until 31.10.2023.

You now have a pass entitling you to use city bikes in Vantaa until {validTo}.

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HSL card

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Your cyclist ID

When you terminate the use of the service, all your information and ride data will be deleted.

Terminating the use of the city bike service

Terminating the use of the city bike service for Helsinki and Espoo

Terminating the use of the city bike service for Vantaa

You need a password to start using the CityBike Vantaa app. If you have forgotten your password, you can reset it on the app.

Your password

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Latest payments

You need a PIN code to pick up a bike at a bike station.

PIN code

Submit fault report

Your latest rides

Per month

My rides

Pass

In the future, you can edit your screen name in the My information  section

on the HSL account page

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To save and utilize places, routes and stops, you must log in using your HSL account.

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The Journey Planner is now part of the HSL.fi service. You can get information about routes, tickets and travelling all in one place.

Read more about the revamped Journey Planner

The Journey Planner has been revamped

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If you like, you can provide additional information

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A summary of topical issues in public transport about once a month.

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You will get information about reforms, changes and disruptions relevant to you. The communications you will receive will be based on your customer information, the routes, areas and stops you select as well as on what HSL services you use.

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For children and young people aged 7–17 years. You can cancel your subscription at any time.

Duration of your choice, 14–366 days

You can cancel your subscription at any time.

The ticket is valid for {durationMinutes} minutes.

Select your favorite routes and stops to see news and updates on them.

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Your screen name will be displayed to others when you comment on news articles.

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Strong authentication

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Your email address will not be changed until it has been confirmed

Change email address

Your cyclist ID is now the last seven digits of your new phone number.

After saving, you will receive a confirmation code to the phone number you provided. You must enter the code in the next window.

Change phone number

Enter the confirmation code you received via SMS in the field.

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Change password

Contact information and password

The changes will take effect after you have confirmed your phone number.

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Routes I would like to read news and updates about. The routes are also shown in the Journey Planner

Routes

Stops for which real-time timetables are displayed in the Journey Planner without a separate search