Purchasing tickets with mobility budget

Once you have activated HSL Business Travel and proceed to buy a ticket, you will receive a notification that a mobility budget has been added to you. If you don’t receive this notification, check that you are using the most recent version of the app. 

You can purchase single, day, multi-journey and season tickets as well as child single and day tickets as long as your benefit is valid. You cannot use the mobility budget for an auto-renewing season ticket subscription.  

Buy the desired ticket in the app as usual. Select HSL Business Travel as the payment method. Enter a reason for or other description of the journey in the Description field in accordance with your employer’s instructions. Once you have purchased the ticket, its price will be deducted from your mobility budget. 

If you use your mobility budget to purchase single or day tickets, you don’t need to complete strong authentication. If you use your mobility budget to purchase multi-journey or season tickets, strong authentication is required as we will verify your home municipality. You can complete strong authentication using your online banking credentials or a mobile certificate.  

You can see your remaining budget in the app next to the payment method. You can also view your commuter benefit information under My information at hsl.fi. 

If your employer issues you a monthly mobility budget, you will receive a new amount each month.  

Follow company policy when buying tickets

If you are unsure about which journeys you can pay for with HSL Business Travel, contact your employer to find out your company’s policy concerning work-related travel.

 

Your budget must cover the full ticket price

You can use your mobility budget to buy tickets that the available amount covers in full. It is not possible to split the ticket price between multiple payment methods.

 

 

 

Check the expiry date of your mobility budget in the app

Your employer determines whether your mobility budget resets at the end of the year or whether any unused amount remains available in the next calendar year. You can see the expiry date of your mobility budget in the app next to the payment method and under My information at hsl.fi.