Act on behalf of your child

You can act on behalf of your minor child through your own HSL account. You can create an HSL account for your child and add an HSL card for them. In addition, you can see the value balance and valid tickets in your child’s account, such as a season ticket or school pass, view your child’s details and change the service language.

You can act on your child's behalf if they use the HSL card. If your child uses the HSL app, you cannot act on their behalf. You can read more about acting on behalf of your child on this page.

 

 

 

Act on behalf of your child through your HSL account

To act on behalf of another person, you need an HSL account. You also need to complete strong authentication. We use the Suomi.fi service to verify that you are the child’s guardian and are authorized to manage the child’s HSL account. If your child does not yet have an HSL account, we will create one automatically the first time you act on their behalf.

Log in to your HSL account

Top up your child’s HSL card in the Ticket Store

Once you have added an HSL card for your child, you can top up the card with season tickets and value in the HSL Ticket Store. Once you have added an HSL card for your child by acting on behalf of the child, you can also see the card in the HSL Ticket Store. In the future, you can check your child’s HSL card tickets and value balance in the store.

Top up a card in the Ticket Store
Symbor for acting on behalf of another person.

How to act on behalf of another person

  1. Log in to your HSL account at tili.hsl.fi or tili.hsl.fi/en/act-on-behalf.
  2. Select Act on behalf of another person in the menu.
  3. Complete strong authentication.
  4. In the Suomi.fi service, select the person on whose behalf you want to act.
  5. You are taken to acting on behalf of another person. A black bar at the top of the page indicates that you are acting on behalf of another person.
  6. You can return to your own HSL account by clicking Stop acting on behalf of another person on the black bar.

Click here to open illustrated instructions.

Piktogrammi HSL-kortin lisäämisestä toisen puolesta asioinnissa.

How to add an HSL card to your child’s account

  1. Log in to your HSL account and go to acting on behalf of another person.
  2. You can see that no HSL card has yet been added. Click Add an HSL card or Identifier in the view for acting on behalf of another person.
  3. Add a new card under Add identifier.
  4. Enter the HSL card number and give the card a name.
  5. All done! You have linked the HSL card to your child’s HSL account. You can top up your child’s HSL card in the Ticket Store.