If faced with this problem, you can try using another payment card. The issue is being investigated by the payment service provider, and we aim to resolve the issue as soon as possible. We apologize for any inconvenience caused.
Issues with some Visa cards of OP and Nordea in the HSL app
17.04.2025
There is currently an issue affecting certain Visa cards of OP and Nordea in the HSL app, resulting in failed payments. If a payment fails due to the issue, the card in question cannot be used to pay for any purchases in the HSL app. Nor is it possible to save the card again in the app.