Latest features in the HSL app

Update to the latest version from your app store to access all features. The newest version of the HSL app includes several improvements that make travel easier.

The image shows the view for adding a via point in the Journey Planner.

Adding a via point to your route

You can now plan your journey in even greater detail by adding a via point in the HSL app’s Journey Planner. The via point is shown on the map and in the journey stages, and it will be retained if you go back to a route suggestion you viewed earlier.

To add a via point, first search for route suggestions to your final destination. Then tap the location icon to the right of your destination and add the place or address of your choice. The Journey Planner will provide route options for your journey. To remove the via point, tap the trash can icon to the right of it.

This feature is available in version 7.6.0, published in August 2026.

A picture of the app’s personalised recommendations.

Personal recommendations

The HSL app will become even more personal. The app may recommend a more suitable or more affordable ticket based on your earlier journeys, as well as display benefits and topical tips tailored just for you.

The recommendations are displayed in the Home view, during ticket purchase, and in the Journey Planner. In the same places, you may also see more general campaign highlights. You can see up to three pieces of content selected for you at a time.

The feature is included in HSL app version 7.0.0 or later (released in February 2026).

Soveluksen näkymä, jossa metron sisäänkäynnit

Metro entrances

A feature familiar from the browser-based Journey Planner is now in the app!

When you view a route, the app shows which entrances and exits to use, making it easier to navigate, especially at new Metro stations.

The map also displays underground walking sections (white dots on a grey background).

This feature is available in version 6.13.0, published in November 2025.

Kuvituskuva englanninkielisestä sovellusnäkymästä

Multiple multi-journey tickets

You can now buy several multi-journey tickets at the same time. The tickets are shown one below the other in the app and can be expanded or collapsed using the arrow. 

The app reminds you if you already have a multi-journey ticket when you start buying a new one, but you can still complete the purchase.

Multi-journey tickets are personal, and you must complete strong authentication to buy them.

This feature is available in version 6.13.0, published in November 2025. 

 

Kuvankaappaus sovelluksen hätäyhteystietonäkymästä englanniksi

Emergency contact details

The contact information for Metro, tram, and train security control rooms is now available at the bottom of the More menu, along with guidance on when to call the general emergency number.

  • The phone number for the Metro and tram security control room is +358 9 510 47 000
  • The phone number for the train security control room is +358 50 44 333 58

These contact details are also displayed on stickers inside vehicles.


This feature is available in version 6.12.0, published in October 2025.